INFORMATION WE COLLECT AND HOW WE USE IT

  • When you open an account with us, in order for us to complete your order we ask you for the following:
    • Your Name
    • Mailing Address
    • Billing Address
    • Email Address
    • Age Verification
  • We ask for your name and mailing address so we can correctly deliver your purchased goods to you.
  • We ask for your email address so that we may send you a receipt of your order after purchasing and so that we may further contact you if required.
  • Additionally, if there is any dispute with your order, we may ask you for your telephone number and your order number verification. This would be solely for the purpose of assisting in solving the dispute, and we would not retain this information for any other purpose.
  • If at any point we feel we have received inaccurate information from a customer(eg. fake or incorrect age verification), we will immediately close their account and delete their personal information.
  • We use cookies to track who, how and when customers use the site in order to deliver relevant regional and personal information. Cookies are text files which sit on your computer. These cookies are completely safe and secure and will never contain any sensitive information.
  • A cookie placed by Westculture can only be accessed by Westculture. These contain information such as their name or user identification number for both customer protection and risk mitigation purposes.
  • Sensitive information is encrypted for security purposes and no information is ever shared with third party marketers.
  • Westculture recognizes the importance of keeping customer details and payment information safe.
  • We take every step we deem necessary to ensure the security of your personal information is not exposed or vulnerable to any security threats.
  • You can also update or change information previously provided to us through the “My Account” tab on the site’s menu.
  • Westculture respects your privacy and will not report any information relating to member’s accounts to any third party agencies.
  • Westculture reserves the right to change the Privacy Policy including altering the purposes for which it processes your personal information at any time. In the event that Westculture considers it appropriate to make any such change, the Privacy Policy will be updated and posted on our site. Your continued use of the site will constitute acceptance of those changes. Changes will be effective immediately upon posting.
  • Westculture reserves the right to change the Privacy Policy including altering the purposes for which it processes your personal information at any time. In the event that Westculture considers it appropriate to make any such change, the Privacy Policy will be updated and posted on our site. Your continued use of the site will constitute acceptance of those changes. Changes will be effective immediately upon posting.
  • Westculture will not pass your information on to third parties and does not work in conjunction with any related companies who may want your personal information for reasons beyond the scope of completing your transaction with Westculture.
  • If you wish to conduct a transaction with Westculture, you will need to provide us with your contact details as Westculture is an online-based store.
  • However, please feel free to browse our website, products and services we offer anonymously before placing an order with Westculture.